I hope this info helps at least some of you who are having problems. I also noticed that after I had altered the settings in the Videos section the little video recorder icon and phone icon appeared against contacts in my contacts list. My husband and I have tested it with our iPads and we have both been able to face time each other from our respective devices. I tried a second time and, Hey Presto’, it worked. This time it told me to check my wi fi settings. The first time I got a different message from all the previous attempts. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. I put my Apple ID in for Home Sharing section, then went back to the Face Time settings and put my Apple ID into that section yet again. 3 Answers Sorted by: 1 Found this apple support article covering this exact error: - Check your device settings Make sure that you’re connected to a cellular data or Wi-Fi network. I went down settings on both iPads and discovered that the settings for Videos did not match. However, face time worked fine on my husband’s iPad. I was not keen to fiddle with the DNS settings as I am no techie wizzard. I have just had the same problem as the others on this discussion.
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